Use our tech and

Get exceptional insights from your call center

HUNDREDS OF HOURS OF PHONE CONVERSATIONS COMPILED IN A SIMPLE REPORT.

Weekly report in your email inbox.

We convertmillionsof recordings into valuable insights

Analyzing100 hours of recordings usually takes a great amount of time. With us, you will gain insights with just a few clicks.

Almost91%of consumers reported experiencing poor customer service in 2021.

Here’s how it works

We collect phone calls recordings from your call center or cell operator

Automatically analyse each call and extract informations insights

Send you report with analysis, summarization of problems and evaluations

Features

Problem identification

We identify issues reported by customers during phone calls.

Reports

We generate clear and comprehensible reports from hundreds of hours of recordings

Metrics

Thanks to our trained NLP model, we can easily evaluate friendliness, professionalism, persistence and overall satisfaction score.

Custom features

Looking for custom data? Let us know, and together we can prepare targeted questions for your recordings, just like in Chat GPT.

Three steps to get started

1

Schedule a call with our Customer Success Manager.

2

During the call, we will work together on the problems and insights you wish to obtain.

3

Integration - we offer the flexibility to work with various integration options, tailored to your specific needs and timeline.

Connect with experts

Stop wasting your time on manual analysis - gain insights in just a few clicks. Drop your email, and we will connect with you.

100+

Successful Transcription Projects

3 years

Experienced Experts

98.99%

Average Success Rate of our Speech to test model

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